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The
Moment: Can't Stand Feedback
Dear Anne Marie:
Anytime
I get feedback from a colleague, especially my supervisor, it
just ruins my day. It all feels like criticism. Then I worry
that I'm not doing a good job. I'm exhausted. Help!
Josie C.
Dear Josie:
You value the respect and admiration of others. You enjoy feeling
special and you flourish when others recognize your efforts
and achievements. You are constantly striving to please people
because you place such a high premium on their opinions.
Managing
The Moment
The "Moment
to Manage" is your feeling of inferiority. Receiving
feedback catapults you out of your comfort zone and dumps you
into the land of uncertainty. Your confidence in yourself is
replaced with feelings of apprehension as your mind races with
questions: "What else am I doing wrong?" "What
will happen to me?" "How can I take care of myself?"
The Game Plan
First, put a lid on the drama queen. It is melodramatic
to perceive all feedback as criticism. It exhausts you and the
people talking to you, so give yourself a break and stop it
right now!
Second, give your
attention to what is being said vs. what you are feeling.
How can you accurately hear what is being said when you are
overly focused on your feelings? Put your emotions aside during
the conversation and just listen.
Third, write down
what you hear and then ask if you 'got it right'. It is
possible that the comments coming out of their mouths sound
nothing like the information going into your head. The only
way to be sure you heard it right is to ask. Checking out your
assumptions can save you much time and grief.
Fourth, resist
the urge to over-identify with other people's opinions.
Your self-esteem will suffer if you attach too much importance
to other people's opinions. Learn to challenge your self-defeating
thoughts by telling yourself, "I am a warm, caring, hardworking
person and it is OK for my boss to give me feedback."
Finally, give
yourself the gift of peace. By enjoyingbut not needingrecognition
from others, you will bring a calmer, more balanced perspective
to your relationships. Ease will replace exhaustion as feedback
ceases to be threatening.
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